If you are looking for an Arena, Essex is the perfect place to host your event.
You can find the answers to all our frequently asked questions here.
Please don’t hesitate to contact a member of the team if you have any further questions
- Can you provide a list of local suppliers for my event?
Of course. Due to the variety of events that take place in the Arena, we are able to recommend suppliers that cover all aspects from team building to rental and production.
- How is an event organised from when I enquire to the day of the event?
You will have a dedicated Event Co-ordinator who takes care of your event from the enquiry stage to delivery and everything in between. After the initial enquiry, we aim to send you a full, bespoke proposal within 2 hours.
We would always recommend visiting us, so you can see the space and envisage your event here with us. Seeing the space in person is especially important with the Arena as there’s nothing like it – it’s the largest event space in Essex!
Should you wish to go ahead with your Event then we would send across a Contract and ProForma invoice which is to be returned within 7 days along with the 50% deposit – once we have the Signed contract and the deposit, your event is confirmed! Your Event Co-ordinator is available to liaise with you by email or over the phone as we put together your event – if you’re involving other suppliers then meetings here at the venue are recommended so everyone is on the same page with regards to the space. On the day of your event, we hand over to our Conference & Banqueting Team who will meet with you and run the event from start to finish.
- Who will be my contact on the day of the event?
Usually Mo, our wonderful Conference & Banqueting Manager who will do everything he can to ensure your event runs smoothly! You will also be in touch with our dedicated Conference & Banqueting Team and your own Event Co-Ordinator.
- Do you have a price list/rates for hiring the Arena?
Pricing for the Arena is bespoke based on your event and your requirements – we will go above and beyond to ensure that your event is exactly how you want it to be, from customising the space to catering and helping you source suppliers.
- How far away is the Arena from the other meeting rooms and hotel?
The Arena is still connected to the main hotel building but it is slightly separate from the other function rooms. We believe this works really well for keeping your delegates and guests together. Equally, should you require use of the rest of the hotel facilities or breakout rooms, they are all on the same site and as such, they are just a short walk away. You do have to walk past a Starbucks though, so good luck trying to resist that!
- Are there catering facilities on-site?
We are able to cater for your event with custom-made menus – your Event Co-ordinator will work closely with the Chef to ensure the food is what you want to serve and convenient to your budget. If you don’t want to source externally, we also have a Brasserie Restaurant which can seat 180 at a time and is able to serve a seasonal A-La-Carte menu as well as a three-course Chef’s choice Hot & Cold Buffet Lunch and Dinner. We also have a Sports Bar which serves a light lunch menu and the main bar, Bar Lacu which also serves a good range of bar snacks.
We can put packages together which feature the catering options you would prefer from a Finger or Fork Buffet, a three-course sit down meal or even street food stands. Please do give one of our Event Co-ordinators a call on 01621 862330 to see how we can best serve you.
- Can you have a bar in the Arena?
Yes of course, our staff will stock and serve the bar. You have the option of sourcing your own physical bar or using one that we can provide. If you would like to request particular drinks to be served for example, cocktails on a particular theme, then our Bar Team are happy to work with you to create a menu that works for your event.
- How many toilets are in the Arena?
There are 4 male, 4 female and 2 disabled toilets on the corridors to and from the Arena, the next set of toilets are in the next corridor so you’re never far if you’re in need.
For larger scale events, we would recommend the addition of Portaloos – there are a couple of great companies we’ve worked with who are redefining the Portaloo so they’re more like a fancy guest toilet.
- Do we offer team building days in the Arena?
The answer is yes! With our team building package starting at £39 per person, take your team out for a day at Five Lakes.
From giant Rebound session to Bootcamp, make sure you get rid of those holiday blues and book your next delegate day out. And don’t you worry about the weather, we've got you covered! The Arena is the perfect playground for your delegates whatever your activity is.
- What is the most popular team building activity in the Arena?
The most popular team building activity is usually outside with the Arena as a wet weather option – it’s called ‘The Crystal Challenge’ and is based on the Crystal Maze TV show. Right Angle Events ensure it is great fun with a variety of tricky puzzles and an inflatable dome full of gold and silver paper.