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Privacy & Security

Our Policy.

Your privacy is important to us and we are committed to maintaining the privacy of any personal information received from you. This policy explains how we may collect information about you and then how we use it in order to complete your purchase requirements. It also outlines the security measures we take in order to protect your privacy.

Use of Personal Information
When you book online or purchase a gift voucher from us, we collect your personal details, including your credit or debit card information, in order that we may process your order.

We may also use your information:

  • To advise you of any changes or problems with your booking/order
  • To help detect fraud or loss
  • To conduct market research surveys and to provide you with information about our products and services

Disclosures
Your information is for the exclusive use of AB Hotels Ltd. We will NOT sell this information nor disclose it to other companies.

The Internet
If you communicate with us via the Internet, then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website, we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. If you agree and change your mind at some future date, you can always send us an email at any time to change your preferences.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies
Cookies are small pieces of information that are stored on your computer's hard drive by your browser. These allow us to store your account information and provide features to make your shopping our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this, look at the help menu on your browser.

Our site makes use of Cookies. They are used for the following purposes:

  • Site Administration
  • Completing the user's current activity
  • Research and development

For more information and for comments on our privacy policy, please write to us at:

The Marketing Department
AB Hotels Ltd
Sopwell House
Cottonmill Lane
St Albans
AL1 2HQ

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